The site is alive again. It was down for over 14 hours, the machines just wouldn’t work & we’re pretty much fed up with all the maintenance issues.
Scubbly has moved to a new RackSpace server. All the work that was done yesterday is intact there. There are still many products that need to be restored – please allow a few days for us to do that. We’ll restore as many of them as we can, based on some logs that are produced when a product is sold, that we have going back to October 2011.
If your product was created after July 1, and there were no sales of that product between October 1 and Jan 17, then we probably won’t be able to restore it.
One bit of good news: I’ve managed to extract the latest balance for all sellers who have made any sales since October 2011. The balance showing in your Account view will still be incorrect today – probably lower than it should be. That will be adjusted before Feb 1 to reconcile the transaction data that was lost.
Watch here for news
Ian
